Warranty & Support

We are confident in the quality of our audio video installations, so we provide our clients with a three year warranty for any deficiencies which may arise in the installed system. Additional service and support contracts are available for subsequent years.

In working with LandingMedia, you are partnering with a company that can service the audio visual systems and equipment that we sell, in your local area by factory trained experts.

• Establish your support agreement with Landing Media before your project is completed.
• Designate one, possibly two designated representatives from your team as the primary points of contact with clearly defined responsibilities.
• Ensure that you have an internal process for expediting approval for service work.
• Institute clear accounting processes, methodologies, and other procedures as required minimizing complications and expediting the required service.

LandingMedia’s on-call technical support is a resource to help clients understand, utilize and troubleshoot their AV systems. For assistance, simply contact the LandingMedia office during business hours Monday through Friday from 8:00 am to 5:00 pm.

AV system field service varies from troubleshooting and lamp changes to re-programming a control system and upgrading equipment. To request on-site field service Contact Us.

LandingMedia’s AV staffing program is a great resource for busy IT departments which need a technical resource who is specially trained to support and troubleshoot audio visual systems. To request On-Site AV Staff Contact Us.